TERMS AND CONDITIONS

Regulations for the use of POZNAŃ APARTMENTS TOWAROWA apartments ("Regulations")

1. GENERAL PROVISIONS

1.1. The Regulations specify the conditions for booking and renting Poznań Apartments Towarowa ("Apartments"), the rules for providing accommodation and parking services by Poznań Apartments Towarowa ("PAT"), and the rules of liability and presence on the premises of the Apartments. 1.2. Making a reservation for an Apartment (by email, phone, online) constitutes concluding a rental agreement for the Apartment under the terms specified in the Regulations and the reservation form ("Rental Agreement"). 1.3. Concluding the Rental Agreement constitutes confirmation of having read and accepted the provisions of the Regulations. The Regulations form an integral part of the Rental Agreement. 1.4. The Regulations apply to all persons staying on the premises of the Apartments.

2. RESERVATION, CHECK-IN AND PAYMENT

2.1. Reservations are made as follows: a. by sending an email with the reservation form to kontakt@poznanapartments.pl; b. by phone at +48 532 000 209; c. online via websites: www.poznanapartments.com, www.booking.com, www.hrs.com, www.airbnb.pl, www.expedia.pl, www.noclegi.pl, www.agoda.pl. 2.2. After making a reservation via the methods indicated in points 2.1.a.-c., PAT sends the person making the reservation ("Client") a return email containing information about the exact address of the rented Apartment. 2.3. PAT reserves the right to refuse a reservation from a Client who: a. does not present a valid ID document for inspection by a PAT representative; b. is under the influence of alcohol or other intoxicants; c. seriously violated the Regulations during a previous stay. 2.4. Check-in requires presenting an identity document with a photo to PAT or its representative and signing the check-in card. 2.5. The hotel day lasts from 15:00 on the first day of stay to 11:00 on the following day. Early check-in is possible upon prior consent from PAT or its representative. 2.6. Apartment keys are handed over by a PAT representative at the PAT reception located at Towarowa 37 in Poznań from 8:00 to 22:00 (Monday to Friday) and 11:00 to 19:00 (Saturday and Sunday). If the Client plans to arrive outside reception hours, they should immediately inform the PAT representative to arrange key handover. 2.7. The stay fee is always stated in the reservation confirmation. 2.8. Payment for the stay covered by the reservation is made in advance on the day of arrival at the PAT reception when collecting keys – by cash or card. 2.9. Extending the stay is possible only after prepayment as described in point 2.8. of the Regulations for the extended period not covered by the original reservation. 2.10. Key return after the end of the stay is done as agreed with the PAT representative during key handover, as stated in point 2.5. of the Regulations. 2.11. Early termination of the stay by the Client does not entitle them to a refund of the paid fee.

3. TERMS OF USE OF THE APARTMENTS

3.1. The Client and accompanying persons must observe the principles of good neighborhood, respect the rights of other residents, and comply with the night quiet hours from 22:00 to 6:00. 3.2. The Apartments have a total ban on organizing parties, celebrations, or disturbing peace and quiet during night hours. 3.3. The Client is fully responsible for the behavior of third parties invited to the Apartment as for their own actions. 3.4. In case of intervention by the Police, City Guard, building security, neighbor complaints, or building management related to violation of points 3.1. and 3.2. of the Regulations by the Client or persons mentioned in point 3.3., PAT reserves the right to terminate the Rental Agreement immediately, refuse further services to the Client, and impose a penalty of PLN 5,000.00 (in words: five thousand zlotys 00/100). 3.5. In shared areas of the building, including corridors, staircases, elevators, garage, technical and storage rooms, the consumption of alcohol and smoking of cigarettes, tobacco products, electronic cigarettes, and novel tobacco products is strictly prohibited. 3.6. Smoking cigarettes, tobacco products, electronic cigarettes, and novel tobacco products is also strictly prohibited inside the Apartments, except on balconies. Smoking on balconies is permitted provided cleanliness is maintained, particularly by disposing of cigarette butts in designated ashtrays. 3.7. For violation of points 3.5. and 3.6. by the Client or persons mentioned in point 3.3., PAT reserves the right to terminate the Rental Agreement immediately, refuse further service, and impose a penalty of PLN 2,000.00 (in words: two thousand zlotys 00/100). 3.8. The number of persons staying in the Apartment during the stay must not exceed the number declared by the Client in the reservation. Exceeding the number can result in an additional fee of PLN 50.00 (in words: fifty zlotys 00/100) per person or immediate termination of the Rental Agreement and refusal of further service. 3.9. Pets may only stay on the premises after prior approval by PAT and payment of a PLN 50.00 per day fee (in words: fifty zlotys 00/100). 3.10. The Client must comply with the building regulations, generally applicable health and safety and fire prevention regulations, and use the infrastructure as intended. 3.11. The Client is obliged to secure the Apartment during the stay, especially by locking doors and windows when leaving and carefully and securely storing keys. 3.12. The Client is not allowed to make the Apartment available or transfer it to third parties. 3.13. The Client must use the Apartment as intended, not remove any items or decorations, and keep the Apartment in proper condition. 3.14. In case of violation of the Regulations, PAT has the right to record image and sound including the Client’s and accompanying persons' likeness for documenting breaches, to which the Client hereby consents.

4. LIABILITY RULES AND ADDITIONAL FEES

4.1. The Client must promptly inform PAT of any defects or damages occurring in the Apartment or shared building areas during their stay. The Client is fully liable for damages caused by their fault and agrees to repair all damages. 4.2. The Client is responsible to PAT for any damages caused during the stay by themselves or third parties referred to in point 3.3. The Client is also responsible towards PAT for damages caused to third parties if PAT is liable to those third parties for damage caused by the Client or persons referred to in 3.3. 4.3. In case of loss or failure to return keys after stay to PAT representative, mailbox, or key drop box, the Client must pay a fee of PLN 150.00 (in words: one hundred fifty zlotys 00/100) to PAT. 4.4. In case of loss, failure to return or damage to garage gate remote control, the Client must pay a fee of PLN 250.00 (in words: two hundred fifty zlotys 00/100) to PAT. 4.5. In case of sudden and unforeseen circumstances, PAT reserves the right to change the reserved Apartment to another of equal or higher class, or cancel the reservation if no Apartment is available. The Client has no claims against PAT in such cases. 4.6. PAT is not responsible for damages resulting from Client’s violation of the Regulations. 4.7. PAT is not liable for Client’s property left in the Apartment or for its damage, loss, or theft. PAT is also not liable for damages caused to the Client by third parties. 4.8. PAT is not liable for failures, defects, or damages not caused by PAT and their consequences.

5. PERSONAL DATA PROCESSING

5.1. PAT processes Client’s personal data as the Administrator solely for the purpose of fulfilling obligations arising from the Rental Agreement.

5.2. The GDPR information clause on PAT’s processing of Client personal data is attached as Appendix 1 to the Regulations.

6. FINAL PROVISIONS

6.1. The Client agrees to promptly inform PAT of any situations or events constituting violations of the Regulations.

6.2. Only adults who can produce an ID card or passport may make Reservations. Minors may make reservations only with prior written consent of a legal guardian.

6.3. If the Client fails to pay PAT for the rental or fails to pay contractual penalties and fees listed in points 3.4., 3.7., 3.8., 3.9., 4.1., 4.2., 4.3. and 4.4. of the Regulations after a payment reminder, data regarding the due amount will be forwarded under article 14 section 1 item 3 of the 9 April 2010 Act on providing economic information and exchanging economic data to the National Debt Register Information Bureau S.A. based in Wrocław (51-214), Danuty Siedzikówny 12.

6.4. Matters not regulated by the Regulations are governed by the provisions of the Act of 23 April 1964 – Civil Code.

6.5. Any disputes between PAT and the Client will be resolved by the common court competent for PAT’s location. Appendix 1: GDPR INFORMATION CLAUSE 1. Pursuant to Art. 13 section 1 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data (General Data Protection Regulation – hereinafter: GDPR), the Administrator informs that the administrator of the Client's and persons indicated by them personal data is Konrad Przygodzki conducting business under ESTETIQ – KONRAD PRZYGODZKI (WIELKOPOLSKIE Voivodeship, Poznań County, Poznań Municipality, city of Poznań (61-896), Towarowa 41/207, Poznań postal code). 2. The Administrator can be contacted: a. in writing at: Towarowa 41/207, 61-896 Poznań; b. via email: kontakt@poznanapartments.com. 3. Personal data obtained in connection with concluding the Rental Agreement will be processed for the following purposes: a. related to executing the Rental Agreement; b. pursuing possible claims and compensations; c. responding to Client’s letters, requests, and complaints; d. corresponding in ongoing proceedings. 4. The legal basis for processing the Client’s data is: a. necessity for performance of the Rental Agreement or taking steps at Client’s request before its conclusion (Art. 6 sec. 1 lit. b GDPR); b. legal obligation of the Administrator (Art. 6 sec. 1 lit. c GDPR); c. legitimate interests pursued by the Administrator (Art. 6 sec. 1 lit. f GDPR). 5. Providing personal data is voluntary but necessary to perform the Rental Agreement. 6. In case of Client’s violation of the Regulations, the Administrator may process personal data by recording image and sound including the Client’s likeness (legal basis is legitimate interest of the Administrator – Art. 6 sec. 1 lit. f GDPR). 7. Data obtained from the Client may be shared: a. with entities processing it on behalf of the Administrator; b. with public authorities entitled to obtain data based on applicable law, e.g., courts, law enforcement or state institutions upon appropriate legal basis. 8. The Client’s data will not be transferred to third countries. 9. The retention period depends on the purpose of processing and is determined based on: a. the term of the Rental Agreement; b. legal provisions requiring retention; c. period necessary to defend the Administrator’s interests. 10. The Client has rights: a. to access their data; b. to correct inaccurate or incomplete data; c. to request deletion, especially upon withdrawal of consent if no other legal basis exists; d. to restrict processing; e. to object to processing based on legitimate interest or direct marketing; f. to data portability; g. to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office). 11. Where data is processed based on consent, the Client has the right to withdraw consent at any time, without affecting lawful processing prior to withdrawal. Withdrawal can be made by sending a statement to the correspondence address or email. 12. The Administrator does not use automated decision-making systems.