Rules for Using Apartments POZNAŃ APARTMENTS TOWAROWA ("Rules")
1. GENERAL PROVISIONS
1.1. The Rules specify the conditions for booking and renting apartments of Poznań Apartments Towarowa ("Apartments"), the principles of providing accommodation and parking services by Poznań Apartments Towarowa ("PAT") as well as the rules of liability and staying on the Apartments' premises. 1.2. Making a reservation of an Apartment (by e-mail, phone, online) is equivalent to concluding a rental agreement for the Apartment under the conditions specified in the Rules and the reservation form ("Rental Agreement"). 1.3. Concluding the Rental Agreement confirms the acquaintance with and acceptance of the provisions of the Rules. The Rules constitute an integral part of the Rental Agreement. 1.4. The Rules apply to all persons staying on the Apartments' premises.
2. RESERVATION, CHECK-IN AND PAYMENT
2.1. Reservations can be made as follows: a. by sending an email with the reservation form to kontakt@poznanapartments.pl; b. by phone at +48 532 000 209; c. online via the websites: www.poznanapartments.com, www.booking.com, www.hrs.com, www.airbnb.pl, www.expedia.pl, www.noclegi.pl, www.agoda.pl. 2.2. After making a reservation in the manner indicated in points 2.1.a.-c. of the Rules, PAT sends a confirmation email to the person making the reservation ("Client") containing information about the exact address of the rented Apartment. 2.3. PAT reserves the right to refuse a reservation request from a Client who: a. does not present a valid ID to the PAT representative; b. is under the influence of alcohol or other intoxicants; c. grossly violated the Rules during a previous stay. 2.4. The basis for check-in is the presentation to PAT or its representative of a photo ID and signing the registration card. 2.5. The hotel day lasts from 3:00 pm on the first day of the stay until 11:00 am the following day. Early check-in is possible with prior consent from PAT or its representative. 2.6. Apartment keys are handed over by a PAT representative at the PAT reception at Towarowa 37 in Poznań from 8:00 am to 10:00 pm (Monday to Friday) and from 11:00 am to 7:00 pm (Saturday and Sunday). If the Client plans to arrive outside reception hours, they must immediately inform PAT's representative to arrange key handover. 2.7. The amount of the fee for the Apartment stay is always indicated in the reservation confirmation. 2.8. The stay fee covered by the reservation is paid in advance on the arrival day, when collecting the keys at the PAT reception – in cash or by card. 2.9. Extending the stay by the Client is possible only after prepayment as described in point 2.8. of the Rules for the extended period not covered by the original reservation. 2.10. The key return after the end of the stay covered by the reservation takes place as agreed with the PAT representative during the key handover referred to in point 2.5. of the Rules. 2.11. Early termination of the stay covered by the reservation by the Client does not entitle to a refund of the paid fee.
3. CONDITIONS FOR USING THE APARTMENTS
3.1. The Client and persons staying with them must observe good neighborly conduct, respect the rights of other residents, and observe the quiet hours from 10:00 pm to 6:00 am. 3.2. Organizing parties, events, and disturbing peace or quiet at night in the Apartments is strictly prohibited. 3.3. The Client is fully responsible for the behavior of third parties invited to the Apartment as for their own actions. 3.4. In the case of intervention by police, city guard, building security, complaints from neighbors, or building administration related to violations by the Client or persons mentioned in point 3.3 of the Rules in points 3.1. and 3.2., PAT reserves the right to terminate the Rental Agreement immediately, refuse further service to the Client and impose a penalty of 5,000.00 PLN (in words: five thousand zlotys 00/100). 3.5. In the common areas of the building, including corridors, staircases, elevators, and garage-technical and utility rooms, it is strictly forbidden to consume alcohol or smoke cigarettes, tobacco products, e-cigarettes, and innovative tobacco products. 3.6. Smoking cigarettes, tobacco products, e-cigarettes, and innovative tobacco products is also strictly prohibited in the Apartments, except on balconies. Smoking on balconies is allowed provided cleanliness is maintained, especially by disposing of cigarette butts into designated ashtrays. 3.7. In case of violation of points 3.5. and 3.6. of the Rules by the Client or persons referred to in point 3.3., PAT reserves the right to terminate the Rental Agreement immediately, refuse further service to the Client and impose a penalty of 2,000.00 PLN (in words: two thousand zlotys 00/100). 3.8. The number of persons staying in the Apartment during the stay cannot exceed the number declared by the Client in the reservation. In case of exceeding this number, PAT reserves the right to charge the Client an additional fee of 50.00 PLN (in words: fifty zlotys 00/100) per each extra person or to terminate the Rental Agreement immediately and refuse further service to the Client. 3.9. Pets are allowed on the Apartments' premises only after prior consent of PAT and payment of a 50.00 PLN (in words: fifty zlotys 00/100) fee per day. 3.10. The Client is obliged to observe the rules and regulations applicable in the building where the Apartment is located, general health and safety as well as fire protection regulations, and to use the infrastructure according to its intended purpose. 3.11. The Client is obliged to properly secure the Apartment during the stay, particularly by locking entrance doors and windows each time they leave and to carefully and safely keep the keys. 3.12. The Client is not entitled to make the Apartment available or transfer it to third parties. 3.13. The Client must use the Apartment in accordance with its intended purpose, not remove any elements of its equipment or decoration, and maintain the Apartment in proper condition. 3.14. In case of violation of the Rules by the Client, PAT has the right to record image and sound including the Client's and persons mentioned in point 3.3. likeness in order to document the breach of the Rules, to which the Client hereby consents.
4. LIABILITY RULES AND ADDITIONAL FEES
4.1. The Client is obliged to immediately inform PAT of any defects and damages occurring in the Apartment and the common areas of the building during their stay. The Client bears full responsibility for all defects and damages caused by their fault and commits to fully repair the damage. 4.2. The Client is liable to PAT for all damages caused during the stay by themselves or third parties referred to in point 3.3. The Client is also liable to PAT for any damage caused to third parties during the stay where PAT is liable to those third parties for damage caused by the Client or persons referred to in point 3.3. 4.3. In case of loss or failure to return the key to the PAT representative, mailbox, or key drop box after the stay, the Client will be obliged to pay an additional fee of 150.00 PLN (in words: one hundred fifty zlotys 00/100). 4.4. In case of loss, non-return, or damage to the garage gate remote, the Client will be obliged to pay an additional fee of 250.00 PLN (in words: two hundred fifty zlotys 00/100). 4.5. In case of sudden and unforeseen circumstances, PAT reserves the right to change the reserved Apartment to another Apartment of the same or higher class, or if no Apartment is available, to cancel the reservation. In such a case, the Client has no claims against PAT. 4.6. PAT is not liable for damages resulting from the Client’s failure to comply with the Rules. 4.7. PAT is not liable for Client property left in the Apartment nor for its destruction, loss or theft. PAT is also not liable for damages caused to the Client by third parties. 4.8. PAT is not liable for failures, defects, and damages occurring without its fault and their consequences.
5. PERSONAL DATA PROCESSING
5.1. PAT, as Administrator, processes Clients' personal data only for the purposes of fulfilling obligations arising from the Rental Agreement.
5.2. The GDPR information clause regarding PAT’s processing of Clients’ personal data is Annex No. 1 to the Rules.
6. FINAL PROVISIONS
6.1. The Client undertakes to immediately inform PAT of all situations and events constituting a breach of the Rules.
6.2. Only adults able to provide an ID or passport may make Apartment reservations. Minors may only make reservations upon prior written consent of a legal representative.
6.3. In case of non-payment by the Client of remuneration for the rental to PAT within the deadline, or non-payment after prior demand of contractual penalties and fees specified in points 3.4., 3.7., 3.8., 3.9., 4.1., 4.2., 4.3. and 4.4. of the Rules, the data regarding the outstanding claim will be transferred – based on Article 14 paragraph 1 point 3 of the Act of 9 April 2010 on disclosure of economic information and exchange of economic data – to the National Debt Register Economic Information Bureau S.A. based in Wrocław (51-214) at Danuty Siedzikówny 12.
6.4. In matters not regulated by the Rules, the provisions of the Act of 23 April 1964 – Civil Code shall apply.
6.5. Any disputes that may arise between PAT and the Client will be resolved by the competent common court for PAT's location. Annex No. 1 GDPR INFORMATION CLAUSE 1. Pursuant to Art. 13(1) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), the Administrator informs that the administrator of the Client’s and persons indicated by the Client personal data is Konrad Przygodzki conducting business under the name ESTETIQ – KONRAD PRZYGODZKI (WIELKOPOLSKIE province, Poznań county, Poznań municipality, city of Poznań (61-896), Towarowa 41/207, Poznań post). 2. The Administrator may be contacted: a. in writing at: Towarowa 41/207, 61-896 Poznań; b. via email: kontakt@poznanapartments.com. 3. Personal data collected in connection with the conclusion of the Rental Agreement with the Client will be processed for the following purposes: a. related to the execution of the Rental Agreement signed with the Client; b. related to pursuing potential claims, compensations; c. responding to Client’s letters, applications, and complaints; d. providing responses in ongoing proceedings. 4. The legal basis for processing the Client’s data is: a. necessity for the performance of a contract or actions taken at Client’s request prior to contract conclusion (Art. 6(1)(b) GDPR); b. legal obligation of the Administrator (Art. 6(1)(c) GDPR); c. necessity for the purposes of legitimate interests pursued by the Administrator (Art. 6(1)(f) GDPR). 5. Providing personal data is voluntary but necessary for the execution of the Rental Agreement. 6. In case of breach of the Rules by the Client, the Administrator may process personal data by recording image and sound including the Client’s and persons listed in point 3.3. likeness to document the breach. The legal basis for this processing is the legitimate interests pursued by the Administrator (Art. 6(1)(f) GDPR). 7. Personal data obtained from the Client may be transferred: a. to entities processing data on the Administrator’s behalf; b. to authorities or public entities authorized to obtain data under applicable law, e.g., courts, law enforcement bodies or state institutions upon proper legal grounds. 8. Client data will not be transferred to third countries. 9. The processing period depends on the purpose of processing. The retention period is based on: a. duration of the Rental Agreement; b. legal provisions requiring data retention; c. the period necessary for the Administrator to defend its interests. 10. Furthermore, the Administrator informs that the Client has the right to: a. access personal data; b. request correction of inaccurate or completion of incomplete data; c. request deletion of personal data, especially if consent is withdrawn and no other legal basis exists; d. request restriction of data processing; e. object to data processing due to Client’s particular situation in cases of legal grounds or direct marketing; f. data portability; g. file a complaint with the supervisory authority, i.e., the President of the Personal Data Protection Office. 11. When data are processed based on consent, the Client may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal. Consent can be withdrawn by sending a statement to the correspondence or email address. 12. The Administrator informs that it does not use automated decision-making systems.